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Hospitality Assistant
Technical Diploma
Why choose Hospitality Assistant?
- Provides the skills needed to begin or continue a career in the expansive hospitality industry including work in tourism, hotels and resorts, gaming establishments, event services, restaurants, bakeries, catering services, health care facilities, and schools.
- Great way to start a career in hospitality, which has reemerged post-pandemic and is growing into a diverse field that is the backbone of the tourism industry.
- Quickly earn a diploma while continuing to work toward the full associate degree.
- Hospitality is a career with many different specialty areas and roles, depending on your interests and strengths.
Travel and tourism represent one of the top ten largest industries in the country. This exciting and profitable field applies sound management concepts and practices to the areas of food, lodging, and other related businesses.
Program Locations
Online
Delivery:
Online (anytime, anywhere)
Full-Time or Part-Time
8-Week Classes
Length of Program: Short Term
Credits: 24
Start Dates: Fall or Spring
Start at any time or campus by taking general education courses.
What You'll Learn
Through Mid-State’s Hospitality Assistant technical diploma program, students develop foundational skills useful in various roles within hospitality and tourism, including a basic understanding of food service operations, hospitality sales and marketing, events planning, management principles, customer service, effective communication, and creative thinking. All courses count toward Mid-State’s Hospitality Management associate of applied science (AAS) program.
In this program you will gain a real-world, professional perspective on the hospitality industry by participating in an on-the-job hospitality internship. In addition, you will create marketing materials, explore the inner workings of a hospitality-related business, brush up on your communication skills, and achieve your industry recognized ServSafe® Manager certification.
Outcomes
- Plan the operations within a hospitality organization.
- Organize hospitality resources to achieve the goals of the organization.
Employability Skills
- Behave Responsibly: Ethical Behavior, Self-Responsibility, Conflict Resolution, Collaboration
- Communicate Effectively: Writing, Technical Documentation, Listening, Speaking, Interpersonal Communication, Reading
- Critical & Creative Thinking: Inquiry, Evidence Collection, Analysis, Reasoning, Reflection (Metacognition)
- Cultural, Social, & Global Awareness: Global Awareness, Social & Cultural Awareness, Social Responsibility
- Use Appropriate Technology: Use of Technology, Confidentiality, Security, Digital Civility
Learn more about employability skills at Mid-State.
Estimated Entire Program Cost
Cost based on the 2024/25 academic year.
- Tuition & Fees: $3,884.28
- Books: $828.23
- Supplies, Uniforms, and/or Exams: $0
- Total Estimated Cost: $4,712.51
Financial Aid Eligibility
This program is eligible for prorated Financial Aid based on length of program and/or number of credits. Aid may not be enough to cover all program costs.
Cost of Attendance
Learn more about Cost of Attendance, an estimated budget that includes categories of expenses a student can expect to incur while attending.
This course has options available to receive credit for prior learning (CPL) or work experience.
| Catalog# | Title | Credits | |
|---|---|---|---|
| 10106106 | Quality Customer Service | 3 | |
| 10801198 | Speech | 3 | |
| 10109101 | Exploring Hospitality | 3 | |
| 10102101 | Introduction to Business | 3 | |
| Term Total | 12 Credits | ||
| Catalog# | Title | Credits | |
|---|---|---|---|
| 10103106 | Microsoft Office-Introduction | 3 | |
| 10801195 | Written Communication | 3 | |
| 10109110 | Room Operations Division | 3 | |
| 10109160 | Hospitality Internship | 2 | |
| 10316112 | Sanitation for Foodservice Operations | 1 | |
| Term Total | 12 Credits | ||
| Program Total | 24 Credits |
Instructors
ANGELA STEINHAUER, AAS, BS, MBA
In addition to an MBA with management emphasis, Angela holds a bachelor of science in hotel, restaurant, and tourism management from University of Wisconsin–Stout. She has taught hospitality, business, and leadership courses for several years and brings over 20 years of hospitality industry experience in everything from entry level to senior-level management positions.
“Being a hospitality professional and mentor is the essence of my character—I thrive on creating an authentic, memorable, and supportive learning environment for all those who enter this dynamic industry!”
Careers
- Concierge
- Hotel, Motel, and Resort Desk Clerk
- Host and Hostess
- Hospitality Sales Coordinator
Fast-Track
High school students are eligible to enroll in this program and all courses required. Learn more about Mid-State Fast-Track.
Take the Next Step
“As the owner of a coffee shop and café... I am in this business to be able to offer an exceptional experience to my customers, and I can only do that with a strong team that is well-trained in food safety, kitchen operations, and efficient use of café resources. I'm excited by the opportunity to be a part of any culinary or hospitality student's journey to the career they are working towards."
JEN OSWALD
OWNER AND OPERATOR, MISSION COFFEE
WISCONSIN RAPIDS, WI
Choose Your Path
Career pathways help you take your education one step at a time to maximize your investment and make college fit your life. Earn a credential and start using it in the workforce. Continue with another stack of related courses to gain a more advanced diploma or degree. Explore this program’s pathway in the graphic below. For an even quicker first step to a degree or diploma, check out our short-term certificates.
Transfer • Dual Credit • Credit for Prior Learning
