
Customer Relationship Professional Academy
The Customer Relationship Professional Academy allows juniors and seniors to take Dual Credit courses along with additional courses at Mid-State to receive the Customer Relationship Professional technical diploma prior to high school graduation—at no cost!*
Space is limited! Spots will be filled on a first-come, first-served basis.
Gain valuable skills and choose from multiple career options and pathways, including:
- Continue your education in the Office Support Specialist program at Mid-State.
- Leverage your credits earned in other programs offered at Mid-State, such as Business Management, Entrepreneurship, Human Resources, Human Resources Assistant, Leadership Development, and Project Management.
- Start your career as a call center agent, customer care representative, or customer service representative.
Cost Savings and Eligibility
Students participating in this academy save $2,400, the estimated entire program cost to complete the Customer Relationship Professional technical diploma.
To be eligible, students must take at least one Customer Relationship Professional course as dual credit and be junior or senior status.
*Tuition and other program costs funded by the Workforce Innovation Grant (WIG) program.
Courses
Catalog Number | Course Name | Credits |
10801195 | Written Communication | 3 |
10801198 | Speech | 3 |
10106106 | Quality Customer Service | 3 |
10102101 | Introduction to Business | 3 |
10890102 | GPS for Student Success* | 1 |
*All high school academies include the GPS for Student Success course.